Rental Terms and Conditions

• All rentals are on a first come first serve basis.
• Rentals are subject to availability and manpower to set up.
• We accept rental applications via phone, fax, email and  via our online submission form.

Pricing

• Rental pricing is as quoted in our Online Catalogue
• City Permits, Administration Fees, Delivery Rates, PST and GST are in addition to the rental rate.
• Optional Damage Protection Plan is available for your consideration below.
• Delivery charges are based on location with the list provided below.

Damage Waiver

You (the customer) are responsible for the care and return of the rental sign, wind dancer or inflatable rented from us in the same condition in which they were received and are liable for the replacement of damaged or lost items.  Okanagan Portable Sign Rentals bills for damaged equipment unless the “damage protection plan” (DPP) is purchased. A 6 % protection charge has been applied to your contract to protect you from accidental damage.

• Our “protection plan” is a damage waiver; it is not insurance and does not cover loss or theft.
• The Damage Protection Plan is a 6 % charge and will be automatically be added to your contract to all rental items unless declined.
• The DPP will cover the first $50.00 of broken or damaged items and 50% of any additional damage or breakage.  The remaining 50% will be the customer’s responsibility.
• As this is damage protection, it does not cover the cost of missing or stolen items as replacement charges maybe refunded if missing items are returned in 30 days.  For this reason the customer must return damaged items to be eligible for the damage protection.

To decline the DPP, please inform your customer service representative prior to renting. By declining you assume full cost and responsibility for rented items.  If declined you will need to initial the back of the contract and provide a “Certificate of Insurance” from your homeowner’s policy. This includes damage from wind, weather, fire etc.  The cost of the missing and damaged items will be charged to your credit card.

Delivery Rates

• Kelowna - $100.00
• West Kelowna and Lake Country - $125.00
• Vernon - $150.00
• Armstrong, Summerland - $200.00
• Penticton - $225.00
• Other locations - call for a quote.   

Advertising Messages

• Black Sign Rental fees include the original ad message layout and one free advertisement change per month.
• Custom 4 Color Artwork is to be supplied.
• Additional Ad Copy Changes
• Kelowna: $65.00
• West Kelowna/Lake Country: $75.00 each
• Penticton/Summerland: $100.00 each
• Vernon/Armstrong: $100.00 each
• Changes within 2 business days: $85.00
• Weekend Changes: Available upon request. $100.00

Payment

• All orders must be paid in full prior to the rental items leaving the warehouse. 
• All rentals, sign changes and application fees must be paid in advance.
• A valid credit card must be left on file as security.
• For extended rental period contracts your credit card will be charged on the 1st of the month for the following months rental.
• We accept Visa and MasterCard, as well as debit card, cash or cheque when paying in person.